Lesson arrangements
Tutoring Terms & Conditions
These terms apply to one-to-one tutoring provided by Petersfield Tutoring.
Lessons
Standard tutoring sessions are 60 minutes long and are delivered online using Microsoft Teams.
Students should join the session from a suitable location with a reliable internet connection and, where possible, use a laptop or desktop computer.
Students should have any necessary materials available, including paper, a pen and a calculator where required.
Payment
Lessons are paid for in advance by bank transfer.
Payment details will be provided privately when tuition is arranged.
Cancellation
At least 24 hours’ notice is required to cancel or reschedule a lesson.
Lessons cancelled with less than 24 hours’ notice will normally be charged in full.
No-shows
If a student does not attend a booked session and no advance notice has been provided, the lesson will normally be charged in full.
Lateness
If a student joins a lesson late, the session will normally still finish at the originally agreed time.
Where I am late, I will ensure that the student receives the full agreed lesson time or arrange appropriate replacement time.
Rescheduling
Where at least 24 hours’ notice is provided, I will try to arrange an alternative session, subject to availability.
Rescheduling cannot always be guaranteed.
Online lesson expectations
Students should:
- join Microsoft Teams promptly
- have a working internet connection and suitable device
- have necessary school materials available where relevant
- participate appropriately in the session
- communicate if they are having technical difficulties
For younger students, a parent or guardian should ensure that appropriate access to the technology needed for online tuition is available.
Technical problems
If a lesson cannot proceed because of a technical problem on my side, I will arrange replacement time or reschedule the lesson.
If technical problems occur on the student’s side, I will make reasonable efforts to continue the lesson. Where the session cannot proceed, the normal cancellation and payment terms may still apply.
Homework
Homework or additional practice may be set by agreement with the parent or student.
Parent feedback
Feedback to parents is available on request.
Changes to arrangements
Lesson frequency, subject focus and scheduling can be adjusted by agreement as the student’s needs change.
A useful next step
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